Implementation of quality system in a factory

Abstract

Implemented last century quality control was to detect faulty elements which didn’t meet technical standards, separate, withdraw or repair them. However it was noticed that quantity of faults can be reduced by statistical methods. So both statistical control of process and statistical control of receipt were implemented. Next stage was system attitude to quality, for example some audits were conducted or managers took responsibility for quality. The highest stage, due to the concept of quality management, is total quality management (TQM). TQM is characterized by: involvement of the whole staff in quality processes, process management, implementation of supporting instruments and methods including statistical ones. After transition between quality control to total quality management main attention was paid on product designing and process attitude to manufacture. Additionally, team and managers responsibility create continuous improvement.